Alex is the Head of Platform Success at Triplebyte, which includes customer support and inside sales.
Alex is a Stanford grad who went to Northwestern to work on her Midieval History. Academic life wasn't compelling so she came back to industry and joined Triplebyte as one of our first Customer Support Managers. As the team grew, Alex became the natural leader for the team. Since then, Alex has overseen many iterations of the CSM function, including its currently one focused on converting users of Triplebyte into subscribers.